Shipping:Buyer pays shipping unless otherwise noted.
Payment: Custom builds require a 40% deposit when the order is placed. Balance is due on shipping.
Returns: Ours is a no-questions-asked return policy. If for any reason, you are not happy with the banjo, we will either make it right or give you a full refund. Buyer pays returns shipping and we must be notified that you are returning the banjo no longer than 48-hours after you receive it.
Sale Items: From time to time, WMB offers items on sale. No returns on special pricing, on sale banjos.
Photos: We will be happy to email additional photos of any banjo in stock. On custom builds, we generally provide the customer photos as the project continues.
Sound Clips: There are several sound clips of our banjos on YouTube, White Mountain Banjo Facebook Page, and other sites on the Internet. We do not do MP3 sound clips as they are worthless for evaluating a banjo and are not fair to either the buyer or the banjo.